Novotel Living Almaty Jetisu

The Novotel Living Almaty Jetisu is classified as a four-star hotel, but it truly deserves five stars in every aspect. The hotel boasts modern facilities that ensure guests' comfort and aesthetic pleasure throughout. Located in the best area of the city, directly opposite the famous Arbat Street, it offers a vibrant atmosphere with cafes, restaurants, markets, and a supermarket conveniently located in the adjacent building, which houses several shops selling mobile phones, SIM cards, and ATMs. Guests at this hotel have access to a wide range of international dining options such as Pizza Hut, McDonald's, Burger King, KFC, Turkish, and Kazakh restaurants, all just a few meters away. Additionally, there are global coffee chains like Starbucks and other specialty coffee companies. The hotel rooms are impeccably clean, well-organized, and comfortable. Family suites with one or two bedrooms include fully equipped kitchens, washing machines, and coffee makers, along with all kitchen utensils. As for the hotel staff, they are truly wonderful. Everyone strives for guest comfort and offers their services promptly, always aiming to resolve any issues or answer any questions. Moreover, they all speak English fluently. Thank you to everyone, especially the reception staff; you truly made our stay enjoyable. is fantastic, diverse, and caters to all tastes. Without a doubt, this hotel will be my first choice when I visit the city of Almaty again."

The hotel ist exceptional and good. The rooms are spacious and of high quality, the beds super and great. Fresh fruits, coffee and some small sweets are in the rooms. The staff is very helpful and friendly. For me it is the best solution with a fair relationship of price and service in Almaty. I had a service issue and the issue has been solved for my full satisfaction by the manager within a few hours. Extremely customer oriented hotel and management

Absolutely everything about this hotel! I was pleasantly upgraded to a bigger room with fully equipped bathroom, nicely decorated and comfortable room. The property is ideally located near Arbat Street. The staff was incredibly helpful and attentive.

i had a wonderful stay. everything was nice. a special thank you to Arailym at reception, who took into account our request about room type and fulfilled it perfectly. her attentiveness and professionalism made our stay even more enjoyable <3

Location, comfortable and service Everything is fine , specially the team in the reception , the are amazing and support all the time Special thanks to both Ms Midina & Ms Aruzhan Support and help me all the time . I recommend this hotel in Almaty .........